About Me

I have always identified myself as a versatile individual, craving creativity and problem-solving opportunities. Over the years I’ve turned to technology and art to fulfill my curiosity about people, how they are affected by what they visually see, and the actions they take as a result of emotional impact. My passion for user experience and design arose in my second year at the State University of New York at Oswego, where I took a Scripting/Markup Language and Digital Humanities course. The notion of understanding user emotions by improving the efficiency and design of an interface intrigues me. I enthusiastically worked on user experience projects at Oswego as they gave me the opportunity for creative freedom, and the ability to apply my technical knowledge - it was the perfect synergy for me.

Later, I jumped at the opportunity to bring my user research and design interests to IBM, in addition to my primary role as an Integration Solutions Engineer. Knowing that my passions lie in user experience design, I connected with IBM UX designers in my free time to develop an internal transition program that supported people in shifting towards a user research career. I further expanded my knowledge base by participating in internal Enterprise Design Thinking practice workshops and receiving my IBM Enterprise Design Thinking Process certification. Collaborating with colleagues to explore UX design resources fulfilled my passion for creativity and collective brainstorming.

Today, I dedicate my time to understanding user behavior and best-practice design principles through courses on user research methodologies, psychological theory, and ethical perspectives. I especially have enjoyed designing and conducting qualitative user studies to understand the why and how behind user behavior before considering design decisions.